Living in a home that’s falling apart due to damp, mould, or structural issues can feel frustrating and unfair, especially when your landlord fails to act. At Marley Solicitors, we’re here to help tenants in Surrey fight for their right to a safe, habitable home. Our expert team specialises in housing disrepair claims, working tirelessly to secure repairs and the compensation you deserve, so you can live with peace of mind.

Why trust Marley Solicitors for your housing disrepair claim?

When choosing a firm to handle your housing disrepair claim, you want a team that’s approachable, knowledgeable, and focused on your needs. Here’s why Marley Solicitors stands out:

  • No win, no fee: We take on your claim with no upfront costs, so you can seek justice without financial stress.
  • Expert guidance: Our solicitors have extensive experience in housing disrepair, from minor leaks to severe structural problems.
  • Tenant-focused approach: We listen to your concerns and tailor our support to your situation, ensuring you feel heard and valued.
  • Comprehensive support: Beyond compensation, we push for urgent repairs and can connect you with experts to assess your home’s condition.

Housing disrepair in Surrey: The facts

Housing disrepair is a widespread issue affecting tenants across the UK, including in Surrey. While specific Surrey statistics are hard to pin down, national and regional data paint a clear picture. The English Housing Survey (2022-2023) found that 4% of UK households (around 1 million) reported dampness issues, with private renters facing the highest rates at 10%. In Greater Manchester, for comparison, over 50,000 council homes were reported as failing the Decent Homes Standard in 2023, with issues like mould and faulty heating affecting tenants’ health and wellbeing. Similar challenges exist in Surrey, where tenants in council or housing association properties often face delays in repairs for problems like leaks, pest infestations, and broken utilities.

These numbers show how common disrepair is, and how vital it is to act when your landlord neglects their responsibilities. At Marley Solicitors, we’re committed to holding landlords accountable, whether they’re private, council, or housing association providers.

What counts as housing disrepair?

Housing disrepair covers any issue that makes your home unsafe or unfit to live in. Common problems we handle include:

  • Damp and mould: Causing health issues like asthma or allergies.
  • Leaks and water damage: Damaging your belongings or creating hazards.
  • Faulty heating or electrics: Leaving you without warmth or safe utilities.
  • Structural issues: Cracks, broken windows, or unsafe roofing.
  • Pest infestations: Due to unaddressed maintenance failures.

If your landlord has ignored your requests for repairs, you may be eligible to claim. We’ll assess your case for free to confirm.

What can you claim for?

A successful housing disrepair claim can deliver more than just repairs, it can provide financial relief and justice. With Marley Solicitors, you could claim for:

  • Compensation for discomfort: Covering the stress, inconvenience, and reduced quality of life caused by disrepair.
  • Damage to belongings: Reimbursement for furniture, clothes, or electronics ruined by damp or leaks.
  • Health impacts: Costs related to illnesses or injuries linked to poor living conditions.
  • Financial losses: Refunds for rent paid on an uninhabitable property or expenses like temporary heating solutions.

Our goal is to ensure your home is fixed and you’re fairly compensated for the hardship you’ve faced.

How Marley Solicitors makes it easy

We know starting a claim can feel daunting, but we’ve streamlined the process to be clear and stress-free:

  1. Free consultation: Call or email us to discuss your situation. We’ll let you know if you have a valid claim, with no obligation.
  2. Evidence collection: We’ll arrange surveys, gather photos, and document your case to build a strong claim.
  3. Landlord negotiation: We’ll contact your landlord to demand repairs and compensation, escalating to court if needed.
  4. Repairs and pay-out: We push for prompt repairs and ensure you receive the maximum compensation possible.

What our clients say

My flat was riddled with damp, and my landlord did nothing for months. Marley Solicitors stepped in, got the repairs done, and secured compensation for my ruined furniture. They were a lifeline!” – Emma, Guildford

I was worried about costs, but Marley Solicitors explained everything clearly. Their no win, no fee service meant I could focus on my family while they sorted my claim.” – David, Leatherhead

Why act now?

Delays can weaken your claim, and living in disrepair can harm your health and wellbeing. The Homes (Fitness for Human Habitation) Act 2018 gives tenants in Surrey stronger rights to demand repairs and compensation, but you must act within legal time limits (usually six years for disrepair, three for personal injury). The sooner you contact us, the faster we can resolve your case.

Contact Marley Solicitors today

Don’t let housing disrepair take over your life. If you’re a tenant in Surrey dealing with an unresponsive landlord, Marley Solicitors is here to help. Our friendly team will listen to your story and fight for the safe, comfortable home you’re entitled to. At Marley Solicitors, we don’t just handle claims, we empower tenants to reclaim their rights. Let us support you today.

Call Us: 0330 999 1888

Email Us: lesley@marleysolicitors.co.uk / yasmin@marleysolicitors.co.uk

Or fill out the form below:

 

QUESTIONS? WE’RE HAPPY TO HELP…




    What type of claim are you making?

    Any location in Surrey, we can assist

    Click below to see our reviews

    View our Google reviews